Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Certain types of items cannot be returned - such as the made-to-order custom products available on the CIS Abroad Shop. Please get in touch if you have questions or concerns about your specific item's quality or size and we'll do our best to make it right. 

Unfortunately, we cannot accept returns on sale items or gift cards.

View our vendor's full return policy here.